Customer FAQ

Where are you located?

We specialize in mobile detailers, so WE COME TO YOU! No need to drive to a brick and mortar location and wait around for hours or arrange for rides to and from the service location. It’s simply the easiest and most convenient way to get your car detailed.

What are your hours and what days are you available?

We schedule appointments every day of the week between 8am and 8pm. Same day or next day service is generally available in most areas, but cannot be guaranteed at all times. Once you submit your service request, we will contact you with appointment options.

Will there be extra charges?

Additional charges can apply for excessive pet hair, mold/mildew, human or animal bio wastes, and excessive soilage. If your vehicle has one of these issues, your technician will advise you of additional charges before the work begins. Surcharges are any where from 20-50% of the cost of the service package. Additional charges will also apply if you require services not specified in packages.

How do I pay?

You can pay by cash or credit/debit card at completion of service.

Are tips expected?

Tips are always appreciated for great customer service, but not necessary. Service packages are priced to provide a fair payment to our service providers and a fair value to customers.

How long does the service take?

Time required for services depends on the size/type of vehicle you have, the service package requested, the number of technicians in the crew, and the specific equipment available to the detailer. Following are approximate times for a single technician.

  • Silver Detailing Package – 1 hour
  • Gold Detailing Package – 2 hours
  • Platinum Detailing Package – 3 hours

Do you have discounts or coupons?

We do offer discounts for veterans, seniors, multiple vehicles, or fleets. We do not participate in at this time, as they are very detrimental to small businesses.